Orders may be cancelled within 24 hours by calling Customer Service at 212.606.7430. Cancellations after 24 hours incur a deduction fee (15%) and can only be completed if the item has not shipped. Please refer to our terms for more information.
For items that are eligible for return, buyers have two calendar days from the date of delivery (excluding weekends and U.S. federal holidays) to inspect the object and contact our Concierge team at email@example.com or 212.606.7430 to request a Return Authorization. More information here.